John Muir Health

John Muir Health has partnered with Lucent Health to administer your John Muir Healthy employee benefit plan. Below, you will find information to assist in your understanding of the plan. Note that there are two types of plans (EPO and PPO) – be sure to click the plan that you/your family is enrolled on.

Member Resources

Provider Search

Search for a provider in your area by clicking the links below.

EPO
PPO

Member Portal

Log in below to view your plan details by clicking your plan type.

Member Portal

OptumRx Member Portal

Members can log in to their OptumRx member portal here.

OptumRx Member Portal

Transition of Care

Click below if you have questions or concerns about transitioning from your previous benefits plan to the Lucent Health plan.

Transition Support

Summary of Benefits and Coverage (SBC)

View your SBC information here.

EPO – Union
EPO – Non-Union
PPO – Union
PPO – $500
PPO – $1,000

Provider Resources

Prior Authorization Form

Click the link below to submit a prior authorization request. Be sure to submit as much information as possible.

Prior Authorization Form

Provider Portal

Providers can log in below to view member benefit, eligibility, and claims data.

EPO
PPO

For inquiries regarding eligibility, plan benefits, claims, or any healthcare related questions, members should contact Member Services by calling (877) 214-2106.