The Lucent-Narus health umbrella is the definition of truly integrated care. When someone is going through a difficult healthcare journey, everyone involved in their care—patient, caregiver, doctor and others—should be connected and informed to coordinate the best possible outcome and experience.
Our Continuous Observation, Reporting, and Enrollment (CORE) Service drives the technology and analytics engine that allows for smarter, more timely and meaningful member engagement. Daily analysis of all claims activity assigns risk scores based on a proprietary algorithm, and clinical staff conduct a hands-on screening of at-risk members to determine outreach and enrollment. This engine turns data into proactive outreach for members, resulting in truly integrated care.