Complex Care and Disease Management

A Dedicated, Interdisciplinary Narus Care Team

Lucent Health’s commitment to managing healthcare quality and cost is best supported by our Complex Care Management (CCM) services, which include Specialized Disease Management.

CCM-enrolled members, who likely need ongoing support, get a dedicated, interdisciplinary Narus care team including a nurse care manager and a care coordinator. CCM is delivered via proprietary technology and a mobile application, allowing detailed reporting for employers and 24/7/365 access to a care team.

A Dedicated, Interdisciplinary Narus Care Team

Lucent Health’s commitment to managing healthcare quality and cost is best supported by our Complex Care Management (CCM) services, which include Specialized Disease Management.

CCM-enrolled members, who likely need ongoing support, get a dedicated, interdisciplinary Narus care team including a nurse care manager and a care coordinator. CCM is delivered via proprietary technology and a mobile application, allowing detailed reporting for employers and 24/7/365 access to a care team.

Complex Care Features

Proprietary risk stratification analysis

Engagement based on medical complexity

Interdisciplinary team driven member experience

24/7 member access to designated care team

Complex Care Features

Proprietary risk stratification analysis

Engagement based on medical complexity

Interdisciplinary team driven member experience

24/7 member access to designated care team

Specialized Disease Management

Lucent-Narus Health’s specialized disease management services, part of Complex Care Management, give employees a dedicated support team with experience in specific diseases, making diagnoses easier to understand and treatment easier to access.

Timely and integrated data improves the management of complex conditions, ensuring a superior healthcare experience for patients and their families. The ability to provide such a crucial benefit for employees facing scary and uncertain times is invaluable to self-insured companies as well as brokers.

Specialized Disease Management

Lucent-Narus Health’s specialized disease management services, part of Complex Care Management, give employees a dedicated support team with experience in specific diseases, making diagnoses easier to understand and treatment easier to access.

Timely and integrated data improves the management of complex conditions, ensuring a superior healthcare experience for patients and their families. The ability to provide such a crucial benefit for employees facing scary and uncertain times is invaluable to self-insured companies as well as brokers.

Our Programs

Lucent Health services, designed to help members manage a variety of diseases and conditions, include:

Diabetes Care

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Behavioral Care

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Transplant Care

Maternity Care

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Oncology Care

Are You a Member?

To talk with a care team member, call:

Monday-Friday from 7 a.m. to 7 p.m. CT

Ask Concierge

Are You a Member?

To talk with a care team member, call:

Monday-Friday from 7 a.m. to 7 p.m. CT

Ask Concierge