Navigating Financial, Physical
and Emotional Challenges
For tens of thousands of Americans each year, an organ transplant represents a lifesaving opportunity. But it can be risky, expensive and surrounded by uncertainty. Costs can be financial, physical and emotional. Choosing a self-insured health plan administrator that offers integrated care management is a powerful way to improve health outcomes while cutting healthcare costs.
Lucent Health’s transplant case management program, powered by Narus Health, helps patients and their families rise to meet these challenges. Lucent Health’s trained transplant nurses can help members assess the financial impact of transplant care, as well as coordinate care and educate and support the family and patient. We help from the very beginning of the transplant discussion through the transplant evaluation process, organ listing, waiting period, transplant admission and for at least one year post-transplant.
“We provide resources and education and follow up with the treatment team to make sure goals are being reached,” says Debbie Farley, director of large case management at Lucent Health, powered by Narus Health. “Waiting for a transplant can be a long process; for example, the average wait for a kidney is three to five years. We are there with the patient throughout that time, helping them meet medical goals so they will be ready to receive the organ if it becomes available.”
Navigating Financial, Physical
and Emotional Challenges
For tens of thousands of Americans each year, an organ transplant represents a lifesaving opportunity. But it can be risky, expensive and surrounded by uncertainty. Costs can be financial, physical and emotional. Choosing a self-insured health plan administrator that offers integrated care management is a powerful way to improve health outcomes while cutting healthcare costs.
Lucent Health’s transplant case management program, powered by Narus Health, helps patients and their families rise to meet these challenges. Lucent Health’s trained transplant nurses can help members assess the financial impact of transplant care, as well as coordinate care and educate and support the family and patient. We help from the very beginning of the transplant discussion through the transplant evaluation process, organ listing, waiting period, transplant admission and for at least one year post-transplant.
“We provide resources and education and follow up with the treatment team to make sure goals are being reached,” says Debbie Farley, director of large case management at Lucent Health, powered by Narus Health. “Waiting for a transplant can be a long process; for example, the average wait for a kidney is three to five years. We are there with the patient throughout that time, helping them meet medical goals so they will be ready to receive the organ if it becomes available.”
Transplant Case Management Features:
When transplant case management is integrated into health plan administration, members get:
Immediate Access to a Care Coordinator
Ongoing Education, Support and Advocacy
Coordination of Services
Lucent Health’s dedicated case management team provides help with all the challenges associated with the transplant process, including: meeting health goals; conducting research to find the right transplant center; and managing the financial components, stress and emotions.
Transplant Case Management Features:
When transplant case management is integrated into health plan administration, members get:
Immediate Access to a Care Coordinator
Ongoing Education, Support and Advocacy
Coordination of Services
Narus Health oncology care management can be integrated into your Lucent health plan administration so that employees get information, support, guidance and the assurance they are receiving the appropriate treatments at the right times. The Narus Health oncology team includes nurses, nutritionists and behavior health counselors.
Transplant Support Throughout the Process and Beyond
Transplant patients and their families receive the access, education, support, advocacy and coordination they need with dedicated care management to improve outcomes while cutting costs. Case management begins with the initial transplant discussion and lasts for at least one year after the transplant.
To learn more about Lucent’s transplant case management services, download our new e-book, “Improving Outcomes for Employees Undergoing Transplants.”
Real Support That Helps Control Costs
Take a powerful step toward improving member health outcomes and productivity while cutting healthcare costs. Lucent Health offers ongoing support and review of treatment plans and bills to help avoid unexpected financial burdens. Dedicated care management can help employees better manage their symptoms while undergoing treatment, which often can provide them with the ability to continue working productively.
To Learn more about Lucent’s oncology care management services, download our new e-book.
