Navigating Financial, Physical
and Emotional Challenges
For tens of thousands of Americans each year, an organ transplant represents a lifesaving opportunity. But it can be risky, expensive and surrounded by uncertainty. Costs can be financial, physical and emotional. Choosing a self-insured health plan administrator that offers integrated care management is a powerful way to improve health outcomes while cutting healthcare costs.
Lucent Health’s transplant case management program, powered by Narus Health, helps patients and their families rise to meet these challenges. Lucent Health’s trained transplant nurses can help members assess the financial impact of transplant care, as well as coordinate care and educate and support the family and patient. We help from the very beginning of the transplant discussion through the transplant evaluation process, organ listing, waiting period, transplant admission and for at least one year post-transplant.
“We provide resources and education and follow up with the treatment team to make sure goals are being reached,” says Debbie Farley, director of large case management at Lucent Health, powered by Narus Health. “Waiting for a transplant can be a long process; for example, the average wait for a kidney is three to five years. We are there with the patient throughout that time, helping them meet medical goals so they will be ready to receive the organ if it becomes available.”