Our Approach to Care Solutions
Our Approach to Care Solutions
Our Services
Provides members with one trusted point of contact for all healthcare questions, from provider searches to benefit questions.
Supports members with chronic or high-risk conditions through specialized disease management and unlimited access to a dedicated care team.
Guides members facing serious illness or injury with coordinated, high-quality care while helping employers manage costs and risk.
Ensures care is medically necessary and cost-effective through clinical reviews, follow-up, and appeals support.
Connects members with specialty therapies for rare or complex conditions while minimizing out-of-pocket costs.
Chronic Condition Management
Our chronic condition management services give members a dedicated care team with expertise in complex health needs. We help members understand their diagnoses, stay on top of treatment, and access the right care at the right time.Â
Diabetes Care
Behavioral Care
Transplant Care
Maternity Care
Oncology Care
Truly Integrated Care
When a member navigates a difficult healthcare journey, everyone involved in their care—patient, caregiver, doctor, and others—should be connected and informed to coordinate the best possible outcome and experience. Lucent Health brings together our in-house concierge, care management, and pharmacy solutions and collaborates with trusted point solution partners to provide employers and their employees with a fully integrated healthcare experience.
Our secure technology and analytics platform allows for smarter, more timely, and meaningful member engagement. Daily analysis of all claims activity assigns risk scores and stratifies members for timely outreach and enrollment in care management programs.Â
Truly Integrated Care
When a member navigates a difficult healthcare journey, everyone involved in their care—patient, caregiver, doctor, and others—should be connected and informed to coordinate the best possible outcome and experience. Lucent Health brings together our in-house concierge, care management, and pharmacy solutions and collaborates with trusted point solution partners to provide employers and their employees with a fully integrated healthcare experience.
Our secure technology and analytics platform allows for smarter, more timely, and meaningful member engagement. Daily analysis of all claims activity assigns risk scores and stratifies members for timely outreach and enrollment in care management programs.
The Lucent Health App
The Lucent Health app makes it easier for members to manage their benefits, giving them quick access to the information they need and clear visibility into healthcare expenses.
Features include:
- Digital ID card available anytime
- Easy tracking of claims, accumulators, and family coverage details
- Access to Explanation of Benefits (EOBs) and plan documents
- All health plan details organized in one place
Members can scan the QR code to download the Lucent Health app in the Apple App Store or Google Play Store!
The Lucent Health App
The Lucent Health app makes it easier for members to manage their benefits, giving them quick access to the information they need and clear visibility into healthcare expenses.
Key features include:
- Digital ID card available anytime
- Easy tracking of claims, accumulators, and family coverage details
- Access to Explanation of Benefits (EOBs) and plan documents
- All health plan details organized in one place
Members can scan the QR code to download the Lucent Health app in the Apple App Store or Google Play Store!
The Lucent Health App
The Lucent Health app makes it easier for members to manage their benefits, giving them quick access to the information they need and clear visibility into healthcare expenses.
Key features include:
- Digital ID card available anytime
- Easy tracking of claims, accumulators, and family coverage details
- Access to Explanation of Benefits (EOBs) and plan documents
- All health plan details organized in one place
Members can scan the QR code to download the Lucent Health app in the Apple App Store or Google Play Store!
