Complex Care and Disease Management
A Dedicated, Interdisciplinary Narus Care Team
Lucent Health’s commitment to managing healthcare quality and cost is best supported by our Complex Care Management (CCM) services, which include Specialized Disease Management.
CCM services focus on the most medically vulnerable members who likely need ongoing support for chronic and often irreversible medical conditions. Members enrolled with CCM have access to a care manager who works to assess member needs, develop a care plan, and communicate with providers and networks on the member’s behalf.
A Dedicated, Interdisciplinary Narus Care Team
Lucent Health’s commitment to managing healthcare quality and cost is best supported by our Complex Care Management (CCM) services, which include Specialized Disease Management.
CCM-enrolled members, who likely need ongoing support, get a dedicated, interdisciplinary Narus care team including a nurse care manager and a care coordinator. CCM is delivered via proprietary technology and a mobile application, allowing detailed reporting for employers and 24/7/365 access to a care team.
Complex Care Features
Proprietary risk stratification analysis
Engagement based on medical complexity
Interdisciplinary team-driven member experience
24/7 member access to designated care team
Complex Care Features
Proprietary risk stratification analysis
Engagement based on medical complexity
Interdisciplinary team driven member experience
24/7 member access to designated care team
Specialized Disease Management
Lucent-Narus Health’s specialized disease management services, part of Complex Care Management, give employees a dedicated support team with experience in specific diseases, making diagnoses easier to understand and treatment easier to access.
Timely and integrated data improves the management of complex conditions, ensuring a superior healthcare experience for patients and their families. The ability to provide such a crucial benefit for employees facing scary and uncertain times is invaluable to self-insured companies as well as brokers.
Specialized Disease Management
Lucent Health’s specialized disease management services, part of Complex Care Management, give employees a dedicated support team with experience in specific diseases, making diagnoses easier to understand and treatment easier to access.
Timely and integrated data improves the management of complex conditions, ensuring a superior healthcare experience for patients and their families. The ability to provide such a crucial benefit for employees facing scary and uncertain times is invaluable to self-insured companies as well as brokers.
Our Programs
Lucent Health’s care management services, designed to help members manage a variety of diseases and conditions, include:
Are You a Member?
To talk with a care team member, call:
Monday-Friday from 7 a.m. to 7 p.m. CT
Are You a Member?
To talk with a care team member, call:
Monday-Friday from
7 a.m. to 7 p.m. CT
