Careers At Lucent Health

We are excited that you’re considering applying to join our team at Lucent Health! We are dedicated to creating a working environment that empowers and encourages every team member to be their best self. We strive for outstanding client service, collaborative teamwork, and an atmosphere that all enjoy working in each day.

Who is Lucent Health?

We started Lucent Health because we were frustrated with the lack of control over the costs of providing a quality healthcare experience for our employees. We’ve built a company that can actually make use of data to customize self-funded plans that are tailored to our clients

For our members, we reach out to them as a partner to help make smarter healthcare decisions. This helps reduce unwarranted costs and the anxiety that comes with facing complex conditions.

Lucent Health exists to offer our clients a better member experience while providing the insight needed to control the total cost of care.

Click on an open position below to learn more and apply.

Open Positions

Check Run Analyst

We are looking for a skilled Check Run Analyst (CRA) for the set-up, maintenance, and completion of our clients check runs. The CRA is also responsible for the maintenance of the check registers, and the maintenance of the check run guidelines and schedules. 

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Customer Service Representative

Summary: Our Nashville, TN office has career opportunities for experienced customer service representatives who possess inbound call center experience and preferably in a healthcare office environment. The Customer Service (Call Center) Representative is a key part of the company’s successful operation. The Customer Service Representative is in daily contact with members, clients and providers, and are very often the initial contact with our office. A cheerful, competent and compassionate attitude will directly impact the satisfaction level of our clients and retention of our accounts. Attendance can also directly impact the satisfaction level of our clients and retention of our accounts.

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Document Compliance Specialist

Job Summary: The Document Compliance Specialist completes analysis on Summary Plan Descriptions and Summary of Benefits and Coverage. The Compliance Specialist will assist with the analysis and coordination of implementation for new regulations and legislative requirements in relation to Summary Plan Descriptions and Summary of Benefits and Coverage. The Document Compliance Specialist provides timely creation of Plan Documents, Benefit Schedules, Plan Amendments, and Summary of Benefits and Coverage for internal use and distribution to clients, brokers/consultants and stop loss carriers as it relates to the client’s group health plan(s).

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Case Manager

SUMMARY: Lucent Health has an opportunity for an experienced clinician to provide high quality case management services in a comprehensive health care risk management environment. Our case managers are responsible for providing comprehensive and clinically appropriate case management services telephonically to clients with chronic or catastrophic healthcare needs. Case Managers will be required to adhere with CMSA Standards of Practice, internal Policies and Procedures, and AAHC/URAC guidelines in the performance of their duties.

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Account Manager

Summary: The Account Manager assists the Account Executive Team in managing an assigned book of business and builds, expands, and solidifies relationships with existing clients and Brokers. Account Managers are integral in identifying benefit plan issues and work as the liaison between the Operations Team and the Client to assure the benefit program is administered as intended.

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Account Manager - WI

The Account Manager assists the Account Executive Team in managing an assigned book of business and builds, expands, and solidifies relationships with existing clients and Brokers. 

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Psych RN Case Manager

Lucent Health Case Management Division provide high quality case management services in a comprehensive health care risk management environment. Our case managers are responsible for providing comprehensive and clinically appropriate case management services telephonically to clients with chronic or catastrophic healthcare needs. Case Managers will be required to adhere with CMSA Standards of Practice, internal Policies and Procedures, and AAHC/URAC guidelines in the performance of their duties.

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