Lucent Health Select Plan
Lucent Health Select Plan
Choices, cost savings, exceptional care and customized solutions. Those values lie at the heart of Lucent Health Select, designed to fulfill the healthcare and financial needs of both employers and their individual employees.
Lucent Health Select is no one-size-fits-all solution. After all, physical, mental and behavioral health needs vary from individual to individual, and from organization to organization. The ability to custom-design a plan enhanced by the benefits that matter the most to individuals and organizations gives greater flexibility to all in their healthcare spending decisions.
Going a step further, Lucent Health Select’s menu of solutions contains a rich array of curated point solutions from our vetted partners, some of the healthcare industry’s best-in-class vendors, including:
- OccuNet / FairosRx
- Lucent Rx (specialty prescription drugs)
- KISx (bundled surgery and imaging procedures)
- Teladoc (telehealth and telemedicine services)
- ProAct (pharmacy benefit management)
- Renalogic (chronic kidney disease risk management)
- Youturn Health (virtual behavioral health solutions)
For members, the choices begin with the selection of either a reference-based pricing (RBP) plan—with low or no premiums—or a traditional PPO plan. They also select the blend of care management services that best addresses their personal health needs, including chronic care options for conditions such as diabetes and transplants. Tying it all together holistically is Narus Health, Lucent Health’s dedicated concierge care management team, while member-centric mobile apps connect members with care teams and help them navigate their own health journey.
Meanwhile, employers have the option of adding supplemental services like Lucent Rx, a cost-saving specialty prescription drug service. Whatever services they choose, they can expect to see an improved ROI and per employee per month (PEPM) savings.
The result is care that is exceptional, compassionate, and personalized, delivered at a cost that won’t break the bank. It’s all integrated into a streamlined plan, implemented quickly for convenience and peace of mind, and supported with data and our proprietary technology to provide performance transparency and a better member experience.
Our Services
Our highest level of personal attention provides one number to call for all healthcare-related needs, help coordinating appointments and establishing new providers, and more.
CCM, our highest tier of care management services, includes Specialized Disease Management and unlimited member access to a care team.
For members with catastrophic illness and injury cases, LCM will ensure quality of care, optimize benefit allocation, minimize future claims, and decrease disability time.
This program ensures that the member receives the highest-quality and most cost-effective services possible.
Truly Integrated Care
The Lucent-Narus health umbrella is the definition of truly integrated care. When someone is going through a difficult healthcare journey, everyone involved in their care—patient, caregiver, doctor and others—should be connected and informed to coordinate the best possible outcome and experience.
Our Continuous Observation, Reporting, and Enrollment (CORE) Service drives the technology and analytics engine that allows for smarter, more timely and meaningful member engagement. Daily analysis of all claims activity assigns risk scores based on a proprietary algorithm, and clinical staff conduct a hands-on screening of at-risk members to determine outreach and enrollment. This engine turns data into proactive outreach for members, resulting in truly integrated care.
