Case Management gives you one-on-one support from a Registered Nurse, especially helpful if you’re managing a chronic or complex health condition. The program is run by Lucent Health Care Management. If you’re a good fit, a team member may call you to explain this free benefit and offer help.
Your Case Manager can:
- Coordinate with your doctors
- Help schedule appointments
- Assist with prior authorizations
- Guide you through ongoing or complex care
Want support now? Call the support team listed on your ID card.
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