Case Management gives you one-on-one support from a Registered Nurse, especially helpful if you’re managing a chronic or complex health condition. The program is run by Lucent Health Care Management. If you’re a good fit, a team member may call you to explain this free benefit and offer help.

Your Case Manager can:

  • Coordinate with your doctors
  • Help schedule appointments
  • Assist with prior authorizations
  • Guide you through ongoing or complex care

Want support now? Call the support team listed on your ID card.