Our Approach to Care Solutions
Our Approach to Care Solutions
Our Services
Our highest level of personal attention provides one number to call for all healthcare-related needs, help coordinating appointments and establishing new providers, and more.
Our URAC-accredited program provides medical necessity reviews that ensure members receive appropriate care while maximizing opportunities for cost savings.
CCM, our highest tier of care management services, includes Specialized Disease Management and unlimited member access to a care team.
For members with catastrophic illness and injury cases, LCM will ensure quality of care, optimize benefit allocation, minimize future claims, and decrease disability time.
For members requiring a specialty therapy for a complex or rare chronic condition, this solution will help determine the most effective means of procuring it at little to no out-of-pocket cost.
Disease Management
Our disease management services give members a dedicated support team with experience in specific diseases and conditions, helping them more easily understand diagnoses and access care. These services include:
Truly Integrated Care
When a member navigates a difficult healthcare journey, everyone involved in their care—patient, caregiver, doctor, and others—should be connected and informed to coordinate the best possible outcome and experience. Lucent Health employs our in-house Concierge Care, Care Management, and pharmacy solutions and collaborates with trusted point solution partners to provide clients and members with a fully integrated healthcare experience.
Our secure technology and analytics platform allows for smarter, more timely, and meaningful member engagement. Daily analysis of all claims activity assigns risk scores and stratifies members for timely outreach and enrollment in care management programs.Â
The Lucent Health App
The Lucent Health app simplifies managing your health insurance by providing easy access to essential information and detailed insights into your healthcare expenses.
Features include:
- Access your digital ID card
- Track claims, accumulators, family coverage, and all other insurance details
- View your Explanation of Benefits (EOBs) and other plan documents
- Manage all health plan details in one place
Scan the QR code to download the Lucent Health app in the Apple App Store or Google Play Store!
The Lucent Health App
The Lucent Health app simplifies managing your health insurance by providing easy access to essential information and detailed insights into your healthcare expenses.
Features include:
- Access your digital ID card
- Track claims, accumulators, family coverage, and all other insurance details
- View your Explanation of Benefits (EOBs) and other plan documents
- Manage all health plan details in one place
Scan the QR code to download the Lucent Health app in the Apple App Store or Google Play Store!
The Lucent Health App
The Lucent Health app simplifies managing your health insurance by providing easy access to essential information and detailed insights into your healthcare expenses.
Features include:
- Access your digital ID card
- Track claims, accumulators, family coverage, and all other insurance details
- View your Explanation of Benefits (EOBs) and other plan documents
- Manage all health plan details in one place
Scan the QR code to download the Lucent Health app in the Apple App Store or Google Play Store!
