JMH Member Resources

Broker Resources Library

Welcome to your library of member resources!

See below to access all member resources that John Muir’s Lucent Health plan has to offer.

Member Portal

Plan members can log in below to view your ID card, SBCs, claims and coverage information, forms and documents, and more.

Member Portal

Provider Search

Search for a provider in your area by clicking the links below. Click here for instructions on how to use the PPO search as a guest.

EPO
PPO (Tier 1)
PPO (Tier 2)

Transition of Care

Fill out the form below if you have an upcoming procedure scheduled that was covered by your previous benefits plan to ensure it will be covered by the Lucent Health plan.

Transition of Care Form
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Behavioral Health

John Muir Health offers access to a network of behavioral health support providers. Call Member Services at (877) 214-2106 to learn more or search for a provider by clicking the link below. Click here for instructions on how to use the EPO search as a guest.

Behavioral Health Provider Search
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Contact Member Services

Member Services is available to answer any and all of your benefits questions. Call (877) 214-2106 or fill out the form linked below to connect with Member Services.

Connect

Teladoc

Teladoc® gives you 24/7/365 access to U.S. board certified doctors by web, phone, or mobile app.

(800) TELADOC

(800-835-2362)

Visit Site

OptumRx

OptumRx is your pharmacy benefit management solution, providing affordable and accessible prescription solutions. Click the link below to log in to the OptumRx member portal.

Member Portal

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